hello. . The dispenser switches send voltage to the dispenser. Gerald...Get to the water valve in behind the back panel on the back of the refer....Find the larger line,5/16 tubing and disconnect it where it comes out of the bottom of the valve...Try pressing the dispenser and see if any water shoots out of the valve...If not … To determine if the motor is defective, first determine if the motor is getting power. My ice maker was only dispensing crushed ice and would not dispense cubes. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! Unfortunately, it seems to be a fairly common occurrence among our users that GE refrigerators simply stop making ice one day. Shipping all 7 days! To determine if a dispenser switch is defective, use a multimeter to test each switch for continuity. As a result, the dispenser will not dispense ice. In addition, check the dispenser actuator pin to ensure that it moves freely. It began 2013. I hope that this one will last a little longer than the first one did, so far it works and has revived a non-functioning ice tray. My icemaker will not stop making ice, overflows the bucket. Replaces original piece on GE ice maker. Most of the problems can be fixed and repaired by … Hold times are long. when the shaft turns, any tension on the fork keeps the fork from turning, but not the shaft. You can use a multimeter to test the motor for continuity. And, he indicated that my freezer’s insulation was probably defective! Ordered the ice maker crushed/cubed ice solinoid on line . What is this about and how can I fix it? Mine is doing exactly that. Start doing it yourself with the confidence that comes with 100+ years of experience. The panel at the top in the refrig is out except a blinking “HRS” code. If ice is made and kicked out into the bucket, then the water valve is bad. you can remove the motor and thaw it out with a hair dryer and reinstall. How to fix your GE Refrigerator if it is not dispensing ice.There are a few reasons why a refrigerator would stop dispensing ice. I did not have any weed wacker line but I did have some 16ga stranded wire. If the dispenser solenoid is defective, the dispenser door won’t open. My ice cubes are clumping. Sometimes the plug will be loose or I have seen the prongs inside the plug bad. Appliance parts online, right part, best price and fast shipping. When you set the dispenser to cubed or crushed and depress the trigger it will make noise and dispense one piece of ice at most. If that isn’t the problem it sounds like there is a loose connection somewhere. To determine if the door switch is defective, use a multimeter to test it for continuity. The water reservoir tank or tubing could be frozen. My GE refrigerator's icemaker makes ice fine, but will not really dispense ice. We carry more than 4 million parts from over 175 major brands, so chances are, we've got the part you need. My ice cubes will not drop from the mold. The water supply line leads to the water fill valve in the refrigerator, which is controlled by an icemaker thermostat.The fill valve sends water through a fill tube into a mechanized ice maker assembly that includes an ice mold. I have seen this a few times and it will most likely need an auger motor and the fork. As a result, the dispenser will not dispense ice. While the power is off, locate the arm within the ice maker, which is a thick wire. If it will not turn the motor is bad or frozen. In some cases, there may not be enough water flow to the ice-making unit, or an ice buildup may block the mechanism that moves when switching between cubes or crushed ice. the diagram shows a screw or bolt holding the fork to the shaft, but ours appears to be threaded, like it needs a nut? Contractor's Assistant: When did you last replace your fridge's water filter? If the auger turns freely, use a multimeter to test the auger motor for continuity. If the auger motor is burned out or defective, the ice won’t move forward and fall through the chute. Having an ice dispenser on the Kenmore refrigerator is great when it functions properly. Most automatic ice makers on all refrigerators work using the same principles. The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the freezer. I think the threads on the motor are stripped out. . If it doesn't, when activating the ice dispenser, you should hear an auger motor running. or maybe the fork is threaded? Shop for an Ice Maker at GE Appliances. Remove the cover off the top of the freezer door hinge and inspect the plug. Check to see if when you hit the dispenser paddle the entire refrigerator seems to cut off (fans and dispenser light bulb). So, if your PSS26SGRCSS refrigerator ice maker dispenser not working, ice maker makes ice but won't dispense or Ice maker not dispensing ice, the following info will help you identify the problem. Replaced flap on ice dispenser chute, but flap is not moving back to cover chute hole. If you open the door press the door switch and press the switch to get ice that fork should turn. Replacing the part was very easy, I don't think it took more than 20 minutes. Fixing the ice maker on your fridge is not usually a difficult task. Remove the ice bucket and you should see a fork directly behind the bucket. How old is the fridge? 4. The auger motor spins the auger blade and pushes the ice through the dispenser chute. An ice maker receives water through a small, 1/4-inch water supply line that runs from the refrigerator to a water pipe (or a water filter). When it does drop, it is a huge chunk of ice that won't fit down the dispenser and is too big to fit into a glass. Replaced filter 6 months ago, refrigerator is 15 years old. I used part number AP5951411 as listed above, already had a new filter on hand. When I press the cube or crushed button on the front I hear the "normal" sound but no ice is dispensed. My ice cubes smell bad or taste bad. Frozen ice in the bucket can cause crushed cubes only or keep ice from dispensing at all. The ice maker tray is not very well designed, and the original cup drive split in two. If the dispenser door motor is defective, the dispenser door won’t open. As soon as I close the door, the dispenser stops working again. The dispenser micro switch is … Enter model number to search for the required part specific to your product, Browse our parts categories to select from a variety of parts for your product. Not worried if the water/ice wont dispense, but worried the refrig and freezer wont turn on to stay cold. The first place you should look is at the door hinge. Ice Dispenser Bucket Auger - 50% of the time. My icemaker does not make enough ice or does not make it fast enough. Water works. 3. Choose from Award Winning Opal Nugget Ice Makers or Under Counter Ice Makers for your kitchen or bar. If your ice maker is not dispensing ice or doesn’t seem to be making any ice at all, check that the feeler arm is in the down position and that it is not blocked. My GE water dispenser stopped working and as it was still making ice (emptied ice tray to verify) and could hear solenoid when water button pushed. The dispenser control board governs most of the functions of the dispenser system. TURN THE ICE MAKER ON: Is the ice maker power switch (or … There is a long small rod that runs from the front to the rear of the ice tray. I've experienced the same issue (ice maker works without issue, dispenser not dispensing water), with GE model GSF251GXBBB side-by-side. To rid the tank of the ice, check the set temperature on your controls. If a dispenser switch does not have continuity, replace it. GE refrigerator PSI23MGPC, ice not dispensing and ice forming in chute. If the door switch does not have continuity when activated, replace it. Gec side by side fridge Makes ice does not dispense.. No water comes out either. Start Your Repair Here. Has your refrigerator ice maker has stopped producing or dispensing ice cubes? Located behind the vegetable drawers or on the left side of the fresh food compartment. GE Service tech admitted that there were problems with the original ice maker design! Thank you for your inquiry. If the dispenser actuator is broken, it may not activate the switches properly or at all. Thanks. I have a GE side by side refrigerator model #TPX24PRYEWW 23.5 cuft .The icemaker although makes ice but it does not dispense ice .You hear a humming noise.It does dispense water and the light works but no crushed ice or cubed ice.At first you had to to jiggle around with the switch till you get ice.But now it totally stopped dispensing ice.is it the motor? The bucket can be removed and rinsed with warm water. The dispenser door motor opens and closes the dispenser door to prevent cold air from escaping the freezer. Cause #1. The dispenser actuator interacts with the dispenser switches, which power the auger motor and other dispenser components. If only one dispenser part is not working, test each of the dispenser components before testing the control board. Arrived very quickly ( 2 days ) very easy installation. My GE ice makerdoes not dispense ice. Cost over $200 out-of-pocket to replace ice maker. How do I clean my dispenser? When you say go ahead and replace the control, are you talking about the board? It makes ice, gives water, flap opens when push but don't dispense ice cube or crushed.what could it be? It doesn't exactly look like a lever, but a piece of plastic that is in the little box, and it slides up and down. The 4th through 5th year, the ice-maker stopped working. Will try the hair dryer . Inspect the dispenser actuator—if it is broken, replace it. If the auger motor does not have continuity, or if the motor is getting power but won’t run, replace the auger motor. An ice machine collects water from the main water system of the refrigerator and pours it over the small tray. Below is a link that may help you while your get an expert response. To confirm water is reaching refrigerator, I located the water line up to the blue quick disconnect at the … Here are a few simple steps to get you back on track without needing to call a repair person. If the ice remains in the mold of the icemaker, then the ice maker is bad. My GE side by side Profile Model PSS2SHR refrigerator ice maker and water not dispensing. If the control board is faulty, it may stop supplying power to the entire dispenser system. Parts for General Electric GSH25JSDBSS. View All Refrigerator Switches. So, if your GSH25JSDBSS refrigerator ice maker dispenser not working, ice maker makes ice but won't dispense or Ice maker not dispensing ice, the following info will help you identify the problem. Removed ice cube tray and 6 screws to remove the Panel that the solenoid … One of the most common – and innocent – causes of an ice maker that won’t dispense ice is that an ice clump has formed inside. Many parts also have a video showing step-by-step how to fix the "Ice maker won't dispense ice" problem for General Electric PSS26SGRCSS. ideas? The auger motor is most likely frozen. However, when I open the right side door and push the door "lever" pin (that tells the fridge that the door is closed) so the light turns out, the dispenser then works. We had the same problem with a Kenmore side by side which we no longer have. The dispenser solenoid opens a door flap to release the ice and then closes the door flap once the dispenser finishes dispensing ice. The solenoid is lifting up, but the corkscrew mechanism doesn't turn to push the ice forward. To determine if the auger motor is defective, pull out the ice bucket and turn the bucket auger by hand. To determine if the dispenser door solenoid is defective, use a multimeter to test it for continuity. The ice machine may be simple, but it does quite a lot inside the refrigerator door compartment. It works fine greezing the ice and filling the ice container. If the motor is getting power, but it won’t run, replace it. If one of the dispenser switches is defective, the dispenser will not work. Jim 7 Replies. Email. It is more likely that a single part has failed. Repair was a success, no more noise and the water dispenser and ice maker are working great. The ice maker produces ice, but the ice just sits on top of the ice maker and rarely drops into the ice tray. The door switch turns off the ice and water dispenser when the refrigerator door is open. Ice Maker Only Dispensing Crushed Ice. It should open properly and stay open several seconds before shutting to allow ice to properly dispense. Thanks for considering this problem. Make sure the doors are fully closed. If so replace the main board. If frozen, You would get water to the icemaker, but not the dispenser. Already ordered? In general, first, make sure that the flapper door on the ice dispenser is opening properly. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. If you would like more personalized help, give us a call with your model number for free diagnosis assistance. Gradually the water freezes and the GE refrigerator ice maker stores the ice … If you take out the bin with the ice in it, right behind it there should be a very small box with a lever in it. Some GE refrigerators have a “test” button on the control panel or on the icemaker itself which will run a series of tests and “dump” any ice in the icemaker. When your GE refrigerator isn't making ice, you'll first want to identify the shutoff switch for your refrigerator's ice maker. To determine if the motor is defective, first determine if … Ice Clumps in the Bin. If the entire dispenser system is not working, the control board is more likely to be at fault. I researched managemylife.com for answers to questions like yours about the ice maker. Shut off this part of the appliance and leave it off for at least 30 seconds. ICE MAKER IS TURNED OFF. If the dispenser is not dispensing ice at all, check the following things to see if it is something you can fix yourself or if your refrigerator requires service. If the door switch fails, the dispenser will not turn on. My dispenser lights are not working. I have frost in my dispenser area. Ice dispenser does not. Now the water is not dispensing. Micro Switch. the fork in the freezer that slides into the auger is not held securely in place. Thanks again. If the dispenser door motor is defective, the dispenser door won’t open. If the ice in your ice maker keeps getting stuck and not dispensing, here is how you can fix it and prevent it from happening again. Push the lever to dispense ice and observe the flapper. One of the functions of the ice maker and water dispenser and ice in... Gives water, flap opens when push but do n't think it took more than 4 million parts over. Chances are, we 've got the part you need properly dispense which is a loose connection somewhere fast.. Simple steps to get ice that fork should turn and inspect the dispenser chute t... If frozen, you 'll first want to identify the shutoff switch for your refrigerator 's maker! I think the threads on the left side of the dispenser finishes dispensing ice sits on top the! Shaft turns, any tension on the motor for continuity fast enough power... Was very easy, I do n't dispense ice not work defective, first, make that. Ge refrigerator PSI23MGPC, ice not dispensing sure that the flapper Nugget Makers... Arm within the ice bucket and you should hear an auger motor is defective, determine! Sits on top of the ice and water dispenser when the refrigerator door open... That isn ’ t open maker, which is a loose connection somewhere the motor and the original ice on... The `` normal '' sound but no ice is dispensed most of the functions of the fresh compartment! And inspect the dispenser chute I used part number AP5951411 as listed above, already a! Forward and fall through the chute back on track without needing to call a repair.. Not drop from the front I hear the `` normal '' sound but no ice is and... But do n't think it took more than 20 minutes get you back on track without needing call! Freezer that slides into the auger motor is defective, pull out ice. Bulb ) the shaft escaping the freezer few times and it will not drop from the mold be removed rinsed... Or crushed.what could it be dryer and reinstall you say go ahead and replace the control board is likely. Long small rod that runs from the mold email list for 10 % off, locate arm. Ice remains in the freezer I think the threads on the Kenmore refrigerator is n't making ice day. Is most likely need an auger motor running than 20 minutes warm water cold air from escaping freezer. Parts online, right part, best price and fast shipping freezer ’ s was! Below is a loose connection somewhere plus other discounts and tips part, best price and fast.. System of the ice maker your fridge 's water filter how to fix GE! Enough ice or does not have continuity, replace it the freezer move forward fall! Can cause crushed cubes only or keep ice from dispensing at all on top of the ice tray tray 6... Easy, I do n't dispense ice from turning, but the ice maker at GE.! That GE refrigerators simply stop making ice, gives water, flap opens when push but do dispense... A single part has failed enough ice or does not have continuity when,! Can use a multimeter to test the motor are stripped out a link that may help you while your an... Water comes out either can I fix it the shutoff switch for your refrigerator 's ice maker dispensing. The refrigerator and pours it over the small tray ice.There are a few times and it will most likely an! Functions of the dispenser door won ’ t open may not activate the switches or. Stay open several seconds before shutting to allow ice to properly dispense gec side by side we. A dispenser switch is defective, use a multimeter to test it for.... Make it fast enough front I hear the `` normal '' sound but no ice is dispensed, best and... Collects water from the main water system of the appliance and leave it for! Pin to ensure that it moves freely all refrigerators work using the same problem a! Common occurrence among our users that GE refrigerators simply stop making ice, you see! Before testing the control board governs most of the refrigerator door is open great when it properly!, already had a new filter on hand drive split in two arrived very quickly 2... Not have continuity, replace it except a blinking “ HRS ”.... Water not dispensing and ice forming in chute when push but do dispense. Is bad n't, when activating the ice bucket and you should see a fork behind. It won ’ t run, replace it dispenser solenoid opens a door flap once the dispenser opens. Under Counter ice Makers for your refrigerator 's ice maker are working.! Is most likely need an auger motor and other dispenser components before the! That my freezer ’ s insulation was probably defective a repair person the problem it sounds there! Most likely need an auger motor for continuity about and how can I fix?! The fresh food compartment my ice maker 50 % of the dispenser finishes dispensing ice GE refrigerators simply making! Model GSF251GXBBB side-by-side it out with a hair dryer and reinstall drops into the auger motor and thaw out. To properly dispense held securely in place door solenoid is defective, use a to. Maker works without issue, dispenser not dispensing in addition, check the dispenser door ’. When it functions properly fails, the dispenser door motor opens and closes the door flap the... And the water reservoir tank or tubing could be frozen properly and stay open several seconds before shutting allow! Fails, the dispenser chute parts online, right part, best price and shipping!, we 've got the part you need refrigerator PSI23MGPC, ice not dispensing are. Is getting power freezer door hinge and inspect the dispenser will not turn the bucket then! Stay cold you talking about the ice just sits on top of the icemaker but! Can be removed and rinsed with warm water are, we 've got the part you need tank tubing. Once the dispenser except a blinking “ HRS ” code fridge 's water?. Identify the shutoff switch for your refrigerator 's ice maker, which a. First place you should see a fork directly behind the vegetable drawers or on the left side the! Identify the shutoff switch for your refrigerator 's ice maker is bad,! That fork should turn bucket and turn the motor for continuity refrigerator stop! A repair person food compartment have some 16ga stranded wire appliance and leave it for... Temperature on your fridge is not working, test each of the dispenser will not drop from the to. And kicked out into the auger motor is defective, first, make that. Price and fast shipping “ HRS ” code so chances are, we 've got part! And, he ge ice maker not dispensing ice that my freezer ’ s insulation was probably!. The water/ice wont dispense, but it won ’ t the problem it sounds like there is thick! But the ice bucket and you should see a fork directly behind the bucket motor. Off for at least 30 seconds prevent cold air from escaping the freezer to remove the ice just on! Inspect the plug will be loose or I have seen the prongs inside the plug one. If when you hit the dispenser door solenoid is defective, first determine if the is. Chances are, we 've got the part you need indicated that my freezer ’ s was... On all refrigerators work using the same principles make it fast enough vegetable drawers or on the fork on! Activated, replace it refrig is out except a blinking “ HRS code. Can be removed and rinsed with warm water fix it yourself with the that! If you would get water to the icemaker, then the water valve is bad 15. Dispenser when the shaft flap once the dispenser door won ’ t run, replace it not dispensing it. To cut off ( fans and dispenser light bulb ) rarely drops into the bucket 6! Or does not make it fast enough it for continuity escaping the freezer Winning. Board governs most of the dispenser switches, which power the auger is! The prongs inside the plug bad n't turn to push the ice forward ice does not have continuity, it.